Refund policy
Overview
Refunds
Late or Missing Refunds
If you haven’t received your refund yet:
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Check your bank account again.
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Contact your credit card company — it may take some time before your refund is officially posted.
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Contact your bank — processing times can vary.
If you’ve completed all of the above and still have not received your refund, please contact us at hello@myamigoroller.co.uk.
Sale items
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at hello@myamigoroller.co.uk and send your item to:
501 Millbrook Road West
Regent’s Park
Southampton
SO15 0LL
Shipping Returns
To return your product, please mail it to the above address. You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary. For higher-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.